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About Us

 Welcome to Terrapura
25 years of comfort and elegance in every step!

A quarter of a century ago, Terrapura entered the world of fashion with a clear goal in mind: to redefine the concept of comfort and elegance when it comes to moccasins, loafers and nautical shoes. Since then, we have been pioneers in offering the best in footwear, combining tradition, quality and style in every pair we create.

Our history

Our journey began in 1998, with the audacious vision of creating moccasins, loafers and nautical shoes that not only looked good, but also provided exceptional comfort. Over the years, Terrapura has evolved, but our core values ​​have remained the same: impeccable quality, meticulous craftsmanship and an unwavering commitment to customer satisfaction.

The Art of Crafts
At Terrapura, we believe that true elegance lies in simplicity and attention to detail. Each pair of moccasins is carefully crafted by skilled artisans using the finest materials available. From the luxurious leather to the precise stitching, each element is selected to ensure durability, comfort and a look that never goes out of style.

Unmatched Comfort
 It's not enough for our moccasins to be stylish; they also have to be extremely comfortable. We invest in research and development to create designs that fit the foot perfectly and provide the support you need to walk confidently all day long. With Terrapura, every step is a pleasure.

Timeless Elegance
Our aesthetic is classic and timeless. We believe that true elegance transcends passing fashion trends. Our loafers are designed to be versatile, suitable for any occasion, from the office to a special dinner. They're an investment in your personal style that will stand the test of time.

Commitment to the Customer
 At Terrapura, our greatest asset is the satisfaction of our customers. We are committed to providing exceptional service, from the moment you browse our website to the moment you put on your moccasins for the first time and beyond. Your trust in us is the strength that drives us to continue to improve and innovate.

Join the Terrapura family

With 25 years of history, Terrapura is more than a footwear brand; We are a family of comfort and elegance enthusiasts. We invite you to explore all of our collections, all of which represent the dedication and love we put into each pair of shoes.

Thank you for choosing Terrapura. We look forward to being part of your journey of style and comfort. Walk with confidence. Walk with Terrapura.

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SIZE GUIDE

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MEASUREMENT METHOD

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WOMAN

DRIVING SHOES & MOCCASSINS

PT I UK US CM
36 36 3 5.5 23.0
37 37 4 6 23.7
38 38 5 7 24.4
39 39 6 8 25.0
40 40 7 9 25.7
41 41 8 10 26.4
42 42 9 11

27.0

MAN

DESERT BOOTS

PT I UK US CM
39 39 6 6.5 26.5
40 40 6.5 7 27.0
41 41 7 7.5 27.5
42 42 8 8.5 28.3
43 43 9 9 29.0
44 44 10 10.5 29.8
45 45 10.5 11 30.5
46 46 11 12 31.2

DRIVING SHOES & MOCCASSINS

PT I UK US CM
39 39 6 6.5 26.0
40 40 6.5 7 26.6
41 41 7 7.5 27.3
42 42 8 8.5 28.0
43 43 9 9 28.7
44 44 10 10.5 29.3
45 45 10.5 11 30.0
46 46 11 12 30.7
47 47 12 12.5 31.3
48 48 13 13.5 32.0

NAUTICAL

PT I UK US CM
39 39 6 6.5 26.0
40 40 6.5 7 26.5
41 41 7 7.5 27.0
42 42 8 8.5 27.5
43 43 9 9 28.3
44 44 10 10.5 29.0
45 45 10.5 11 29.5
46 46 11 12 30.0
47 47 12 12.5 30.5
48 48 13 13.5 31.0

SHIPPING/DELIVERY TIME:
All items will be shipped within 2-4 business days of receiving payment, unless items are out of stock.
In the event of stock outs, and for this purpose, the customer will be informed via email, telephone or other available means.

Delivery may take from 2 to 10 business days, depending on the country.
We cannot take any responsibility for any delays that occur in delivery transit time. The reason is because transit time is highly dependent on the postal service of the destination location and/or country.

International Delivery:
We strive to offer the most reliable and affordable delivery service, but sometimes international delivery may be conditioned and dependent on the carrier and/or customs services in the destination country.
Please contact us for further assistance if you have not received your order after 20 business days after confirming shipment of your purchase.

 

ITEMS RETURN POLICY:
The item to be returned must be new and in its original condition.
The item must be returned with all original packaging, protection, labels, tags and accessories without any sign of modification or alteration.
If the item is defective, the customer has up to 20 days from the delivery date to request an exchange for a new item.
If the customer is not satisfied with their purchase they can return it for an exchange, or if they are not interested in another item they can request a refund.

Unused/unopened items from the original packaging will be exchanged or fully refunded within 20 working days of receipt.
Please note that all purchases must be returned within 20 days of delivery.
No returns for refund or exchange will be accepted after 20 days from the date of delivery.

For exchange or refund purposes, please send us an email that includes the following information:

  • Copy of the document issued by Sportland, Lda.

  • Reason for return

  • Name

  • Address

  • Phone number

Upon receipt and analysis of the condition of the returned item, and if applicable, an exchange or refund will be made.
In case of refund, it will be made through the same system or method that was used in the purchase by the customer (excluding shipping costs or additional fees).

Shipping costs will not be refundable, except for the following points:

  • Error in shipping address

  • Error in submitted article

  • Original defective item

Refund of the item applicable at any of the following points (within a maximum period of 20 days):

  • Our shipping error

  • Our error in the article sent

  • Original defective item

  • Item returned as original, without any sign of dirt, modification or appearance of having been used

  • Item returned with all original packaging, protections, labels, tags and accessories without any damage or modifications

Item refund not applicable at any of the following points:

  • Order error by the customer

  • Returned item appears to have been used

  • Item returned dirty and/or damaged

  • Item returned with changes and/or modifications to its original condition

  • Item returned without packaging, protection, labels, tags and original accessories


CONTACT:
For more information or if you have any additional questions, please contact our Customer Service
via the following email address: support@myterrapura.com

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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